Call answering with AI voice agents
An AI voice agent answers your company phone in natural language: it replies to questions, takes orders, books appointments and passes on to a person whatever needs it. It’s available at any hour, leaves no missed calls and logs every conversation in your CRM.
What’s included
Natural conversation
Fluent voice in Spanish and English, matched to your brand tone.
Books and manages
Checks availability, books appointments and updates your systems.
Smart routing
Transfers to a person when it’s urgent or complex, with context already summarised.
Everything logged
Transcript, summary and data of each call in your CRM.
Use cases
- ●Calls after hours, on holidays and during vacations
- ●When you’re with another customer, on site or in a consultation and can’t pick up
- ●The usual questions: opening hours, location, indicative prices, directions
- ●Booking, changing or cancelling appointments, with reminders to cut no-shows
- ●Collecting quote details (what, where, when) without losing the customer
- ●Order or repair status, and urgent alerts to the right person
Frequently asked questions
Will customers know they’re talking to an AI?+
We recommend being transparent. The voice is natural, and there’s always the option to speak to a person.
Does it work with my current phone system or number?+
Yes. It connects to your telephony (VoIP or PBX) without changing your number.
What about call recordings and GDPR?+
We inform the caller and handle recordings and transcripts in line with GDPR, with configurable retention.
Other services
Shall we look at your real case?
Tell us your situation and we’ll honestly tell you whether we can help, and how.